Shipping policy

Delivery destinations

Delivery is currently available to eligible United States destinations. Enter your delivery address at checkout to confirm the methods available for your order.

Shipping charges

Orders of $49 USD or more ship free with Standard shipping (3-4 business days). Orders under $49 USD ship Standard for a flat $7.99 USD. Orders of $99 USD or more also qualify for free Express shipping (2-4 business days). Available methods, eligibility and the final shipping charge are shown at checkout before payment.

Check your order total after discounts and the shipping choices displayed at checkout. Taxes, where applicable, are shown separately.

Delivery timing

Any delivery estimate shown with a shipping method is an estimate, rather than a guaranteed arrival date. For a time-sensitive order, contact us before ordering to ask about dispatch and delivery.

Order and delivery questions

If you need help with an address, a shipping option or a delivery, contact P.E.T. support. Include your order number if you have already ordered; do not send payment-card details.

For returns, see our Refund Policy.