Privacy Policy
Last updated: January 20, 2026
P.E.T. operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").
P.E.T. is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this personal information:
Contact Details
Including your:
- Name
- Address
- Billing address
- Shipping address
- Phone number
- Email address
Financial Information
Including your:
- Credit card information
- Debit card information
- Financial account numbers
- Payment card information
- Financial account information
- Transaction details
- Form of payment
- Payment confirmation
- Other payment details
Account Information
Including your:
- Username and Password
- Security questions
- Preferences
- Settings
Transaction Information
Including:
- Items you view
- Items you put in your cart
- Items you add to your wishlist
- Purchases
- Returns
- Exchanges
- Cancellations
- Past transactions
Communications With Us
Including the information you include in communications with us, such as customer support inquiries.
Device Information
- Information about your device
- Browser information
- Network connection information
- IP address
- Other unique identifiers
Usage Information
Including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
- From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
1. Provide, Tailor, and Improve the Services
We use your personal information to provide you with the Services, including to:
- Perform our contract with you
- Process your payments
- Fulfill your orders
- Remember your preferences and items you are interested in
- Send notifications related to your account
- Process purchases, returns, exchanges, or other transactions
- Create, maintain, and manage your account
- Arrange shipping
- Facilitate returns and exchanges
- Enable you to post reviews
- Create a customized shopping experience for you
2. Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as to:
- Send marketing, advertising, and promotional communications by email, text message, or postal mail.
- Show you online advertisements for products or services.
- Personalize advertising based on items you previously viewed.
3. Security and Fraud Prevention
We use your personal information to authenticate your account, provide secure payments, and detect fraudulent activity. We strongly recommend that you do not share your credentials with anyone.
4. Communicating With You
To provide customer support, respond to inquiries, and maintain our business relationship.
5. Legal Reasons
To comply with applicable law, respond to legal processes, and enforce our terms.
How We Disclose Personal Information
We may disclose your personal information to third parties such as:
- Shopify and vendors who perform services on our behalf (IT, payment processing, shipping).
- Business and marketing partners.
- Our affiliates within the Flux portfolio.
- To comply with legal obligations or in connection with a business transaction.
Relationship With Shopify
The Services are hosted by Shopify. Information you submit will be shared with Shopify to provide and improve the Services. Shopify is responsible for the processing of your personal information in these circumstances. You can refer to the Shopify Consumer Privacy Policy for more details.
Security and Retention
We cannot guarantee perfect security, but we retain your personal information based on factors like maintaining your account, providing services, and complying with legal obligations.
Your Rights and Choices
Depending on where you live, you may have the following rights:
- Right to Access / Know
- Right to Delete
- Right to Correct
- Right of Portability
- Right to Opt Out of Sale or Sharing
Contact
If you have any questions, please contact us:
Address: 12253 SW 130 Street, Miami, FL 33186, US